tommyjames Posted February 24, 2021 Report Share Posted February 24, 2021 Hi, "Play Sound" on alerts no longer work. Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 24, 2021 Report Share Posted February 24, 2021 what is the exact type of file that you are playing? Quote Link to comment Share on other sites More sharing options...
tommyjames Posted February 24, 2021 Author Report Share Posted February 24, 2021 .wav I tried .mp3 also Neither worked I have been using .wav for years with no issues... Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 25, 2021 Report Share Posted February 25, 2021 can you send us the log file Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 25, 2021 Report Share Posted February 25, 2021 NOTE that MT now has a volume control. Wonder if it is muted or set all the way down. on bottom left of the Portfolio or Dashboard, click on the sound icon Quote Link to comment Share on other sites More sharing options...
gnc Posted March 9, 2021 Report Share Posted March 9, 2021 On new machine, after installing fresh MT, can't get any sound for notifications. No sound when I click on Play button in Alert Editor using build in sounds. Any idea? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 9, 2021 Report Share Posted March 9, 2021 is this for your own sound files or stuff that shows in the dropdown that comes with MT or Windows sounds? If your own - what are the file types? if system - are you able to play them via sounds control panel? Quote Link to comment Share on other sites More sharing options...
gnc Posted March 9, 2021 Report Share Posted March 9, 2021 Stuff that shows in dropdown. No sound for both, those 3 build-in and also System sounds. On its own all system sounds work from Sounds control panel. MT Dashboard also shows in Volume, turn on to maximum. Also in App volume and devices preferences everything is on max. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 9, 2021 Report Share Posted March 9, 2021 @gnc are you using the beta? If not, please get it and let me know if that fixes the problem. And if not, please send the log Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. as for beta, https://medvedtrader.com/beta Quote Link to comment Share on other sites More sharing options...
gnc Posted March 10, 2021 Report Share Posted March 10, 2021 Beta doesn't help. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted March 10, 2021 Report Share Posted March 10, 2021 log Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.