Davide92 Posted February 14, 2022 Report Share Posted February 14, 2022 Hello Jerry, Mike, This morning my Options chain is not updating and it does not show data for SPY and SPX. I tried either to change the source from IB to TD, but nothing shows up. Is there something I am missing? Thank you Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 14, 2022 Report Share Posted February 14, 2022 you not getting the chain itself, or the chain shows (strikes, etc) but no quotes? Quote Link to comment Share on other sites More sharing options...
Davide92 Posted February 14, 2022 Author Report Share Posted February 14, 2022 I am not getting either the strikes and quotes. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 14, 2022 Report Share Posted February 14, 2022 switch to TD Ameritrade, then click on RELOAD CHAIN button Quote Link to comment Share on other sites More sharing options...
Davide92 Posted February 14, 2022 Author Report Share Posted February 14, 2022 I tried, but still nothing Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 14, 2022 Report Share Posted February 14, 2022 you cut off the status bar on the screenshot, what does it say there Quote Link to comment Share on other sites More sharing options...
Davide92 Posted February 14, 2022 Author Report Share Posted February 14, 2022 Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 14, 2022 Report Share Posted February 14, 2022 ok, so it did not fail yet. just taking time it seems. I tried here and it is working. If you still not getting it, send me the log so I can report issue to TDA. Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
Davide92 Posted February 14, 2022 Author Report Share Posted February 14, 2022 done it. Thanks Jerry. I still don't get why also Interactive Brokers does not work... Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 14, 2022 Report Share Posted February 14, 2022 IB option chain on SPY would probably take a year to load. TDA if you restart still issue? Quote Link to comment Share on other sites More sharing options...
Davide92 Posted February 14, 2022 Author Report Share Posted February 14, 2022 now it works. I restarted it and it worked. Thank you Jerry Quote Link to comment Share on other sites More sharing options...
innzinn Posted April 14, 2022 Report Share Posted April 14, 2022 hi jerry, just updated medved this mornng now cant pull up any option chains from ibkr..sent you a email with log... Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 14, 2022 Report Share Posted April 14, 2022 hi. I got your log. will check. Meanwhile, do this - switch source to Yahoo. Then, once you get the chain to show, switch back to IB Quote Link to comment Share on other sites More sharing options...
innzinn Posted April 14, 2022 Report Share Posted April 14, 2022 (edited) ok, as soon as i go to yahoo finance, medved green run light stops.. then nothing, cant pull up options.. and this is new any options i have previous loaded have a small black "D" beside it..delayed quote..never seen that before... market open and no option data being recieved... Edited April 14, 2022 by innzinn Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 14, 2022 Report Share Posted April 14, 2022 switching to Yahoo is just to get the chain itself to load. switch to IB after. I checked here - for QQQ IB is not returning a chain it seems. When I tried others, NFLX for example, it worked. Same for you? Quote Link to comment Share on other sites More sharing options...
innzinn Posted April 14, 2022 Report Share Posted April 14, 2022 (edited) yeah tried that switch to yahoo option chains wont load... tried NFLX nothing doing on the option chain as well.. now as soon as i open medved trader it runs for 5 seconds then green light turns off..if i hit the start button it goes to STOP? is it possible to get previous version of medved so i can trade today...and give you some time to figure this out...or..? Edited April 14, 2022 by innzinn Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 14, 2022 Report Share Posted April 14, 2022 this is NOT a previous version issue. when you switch to Yahoo - click on RELOAD CHAIN. when you click START, it is supposed to switch to STOP and with Yahoo, you are not going to see green pulsating. We checked, IB is not sending data for the chain for QQQ. IB option chains are horrible for high volume symbols Quote Link to comment Share on other sites More sharing options...
innzinn Posted April 14, 2022 Report Share Posted April 14, 2022 (edited) ok got yahoo to pull up option chain, but as soon as i switch to ib as source medved shuts off, no way to start it..hit start button..goes to stop? sent new log file as well with medved not starting with ib source... checked my ib as well all data connections are good.. Edited April 14, 2022 by innzinn Quote Link to comment Share on other sites More sharing options...
innzinn Posted April 14, 2022 Report Share Posted April 14, 2022 ok jerry, reloaded ib again... now medved is running with options chain from ib..not sure what happened but all looks to be working... tx again for all your help, sorry about this, not sure what fixed it but all good...cheers Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 14, 2022 Report Share Posted April 14, 2022 y, there was something screwy with IB options this morning. don't know what's up 1 Quote Link to comment Share on other sites More sharing options...
innzinn Posted April 14, 2022 Report Share Posted April 14, 2022 yes sir, it was just bad timing with the medved update i did this morning, thought it was something in the new version, i reloaded ib numerous times, then finally everything worked.. again sorry for this issue, but as always thanks for the great support... Quote Link to comment Share on other sites More sharing options...
Mike Medved Posted April 14, 2022 Report Share Posted April 14, 2022 IB's market data feeds..... don't get me started. Quote Link to comment Share on other sites More sharing options...
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