mnewton Posted November 8, 2022 Report Share Posted November 8, 2022 The count in source is incorrect and does not reflect number of symbols need a method to force a recount on the source form. 2 pics 1st at 100 2nd after reboot of MT now at 96 Quote Link to comment Share on other sites More sharing options...
0 Jerry Medved Posted November 8, 2022 Report Share Posted November 8, 2022 there is no count involved. The numbers just show # of symbols subscribed. If somehow it gets messed up, then somewhere something is not unsubscribing from the symbols and I need to know how to recreate the issue Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 6, 2023 Author Report Share Posted January 6, 2023 If I clear all data will that reset the stock symbol count? today i keep getting message that max symbols exceeded when the actual symbols are 15 less after i reboot MT Quote Link to comment Share on other sites More sharing options...
0 Jerry Medved Posted January 7, 2023 Report Share Posted January 7, 2023 your issue would not be fixed with clear data. I know we fixed a couple possible situations where some symbols might not have gotten unsubscribed, but if you still have the issue, there may be some outstanding item. Main problem is finding how to recreate. Don't suppose you know? Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 7, 2023 Author Report Share Posted January 7, 2023 At your end just load up more than your feed allows, then delete a few. If I delete some stocks they probably still have references in the alerts log perhaps clear the alerts? Quote Link to comment Share on other sites More sharing options...
0 3acor Posted January 7, 2023 Report Share Posted January 7, 2023 (edited) I had the same issue with Quotemedia. I think it is fixed now but will give it another look on Monday Edited January 7, 2023 by 3acor Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 7, 2023 Author Report Share Posted January 7, 2023 (edited) Ok great, what does quotemedia charge and is it reliable Edited January 7, 2023 by mnewton Quote Link to comment Share on other sites More sharing options...
0 3acor Posted January 7, 2023 Report Share Posted January 7, 2023 37 minutes ago, mnewton said: Ok great, what does quotemedia charge and is it reliable I have been using for 2 years now. Very good. They just don't offer Level II with Medved. You can see the pricings here:https://client.quotemedia.com/qscreg/medved/index.php Quote Link to comment Share on other sites More sharing options...
0 Jerry Medved Posted January 7, 2023 Report Share Posted January 7, 2023 I will have to look back to see if the fix was QM specific. didn't think it was. 1 Quote Link to comment Share on other sites More sharing options...
0 Jerry Medved Posted January 8, 2023 Report Share Posted January 8, 2023 13 hours ago, mnewton said: At your end just load up more than your feed allows, then delete a few. I tried that. didn't do it. As for your question about alert logs - that makes no difference. Alert Logs do not get quotes. Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 8, 2023 Author Report Share Posted January 8, 2023 I delete about ten stocks from one portfolio, delete any alerts on these charts, and the source count doesn't change Quote Link to comment Share on other sites More sharing options...
0 Jerry Medved Posted January 8, 2023 Report Share Posted January 8, 2023 the symbols could be either in other portfolios, or have charts or other windows open that request the data on the symbols Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 8, 2023 Author Report Share Posted January 8, 2023 I do a symbol count using the API on all portfolios and it matches the count on a restart. I ALl my charts match symbols in a portfolio Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 9, 2023 Author Report Share Posted January 9, 2023 Todays counts 103 , delete 5 from portfolio reboot 18 less after reboot. Quote Link to comment Share on other sites More sharing options...
0 3acor Posted January 10, 2023 Report Share Posted January 10, 2023 The issue is still there with Quotemedia. I have to keep doing "Force Re-Login" Quote Link to comment Share on other sites More sharing options...
0 Jerry Medved Posted January 10, 2023 Report Share Posted January 10, 2023 @3acor I thought we resolved it for you. mnewton's issue does not get resolved by force relogin I don't think Could you send logs after one such situation and indicate exactly what you did to recreate? Quote Link to comment Share on other sites More sharing options...
0 3acor Posted January 10, 2023 Report Share Posted January 10, 2023 (edited) I sent it with a message Edited January 10, 2023 by 3acor Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 19, 2023 Author Report Share Posted January 19, 2023 Count actually now goes UP the count added two stocks from somewhere ! Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 24, 2023 Author Report Share Posted January 24, 2023 I just deleted 10 stocks and the count went up 15 Quote Link to comment Share on other sites More sharing options...
0 Jerry Medved Posted January 24, 2023 Report Share Posted January 24, 2023 6 minutes ago, mnewton said: I just deleted 10 stocks and the count went up 15 if it is something you can consistently recreate then: 1) start MT 2) Send logs/setting 3) delete the symbols 4) send logs settings again and indicate in the comments exactly what you deleted, where and what happened (result counts) Quote Link to comment Share on other sites More sharing options...
0 mnewton Posted January 24, 2023 Author Report Share Posted January 24, 2023 Will try it tomorrow Quote Link to comment Share on other sites More sharing options...
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mnewton
The count in source is incorrect and does not reflect number of symbols
need a method to force a recount on the source form.
2 pics 1st at 100 2nd after reboot of MT now at 96
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