dave Posted January 19, 2017 Report Share Posted January 19, 2017 Past few days I’ve had to reload the program from MT site to get it started. I only have to do this after I’ve shut my computer down. In the morning when I try to open from my desktop icon it loads to the Auto Backup point and stops. The pulsing loading bar is still active. I’ve tried it with loading only the production version and with the beta version with the same results. If through the day I exit MT, not shutting the computer off, either version starts fine with the desktop icon. Ummmm. At first I thought it was because I use the Ccleaner program but now I’m not sure. Prior to using the Beta version I’d not had an issue. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted January 19, 2017 Report Share Posted January 19, 2017 it sounds like it locks up on the backup process. You have the backup set to occur once per day, which is why it does not happen if you restart mid-day. If it happens when you run production version, then it definitely has nothing to do with the beta. Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add Post URL in the comment Quote Link to comment Share on other sites More sharing options...
dave Posted January 19, 2017 Author Report Share Posted January 19, 2017 (edited) Don't know if I did that right. sent Edited January 19, 2017 by dave add sent Quote Link to comment Share on other sites More sharing options...
dave Posted January 19, 2017 Author Report Share Posted January 19, 2017 Ah ha...Webroot Secure Anywhere looks to be the culprit. Never mind the allow always tab with the alert. It doesn’t work. After rebooting from two restarts and two complete shut downs with Webroot disabled MT loads just fine....Just don’t forget to enable it. I’ve used Webroot for a long time and it’s an EXCELLENT anti malware program. Quote Link to comment Share on other sites More sharing options...
Mike Medved Posted January 20, 2017 Report Share Posted January 20, 2017 Sometimes I hate anti-virus applications. Quote Link to comment Share on other sites More sharing options...
dave Posted January 20, 2017 Author Report Share Posted January 20, 2017 Same here Mike but they’re like a must have. What was happening was the MT loading panel is much larger than the Webroot warning panel. The Webroot opened behind the MT panel in the center of the page......I never thought to drag MT off the center of the page. Who woulda thunk.....lol. Duh Quote Link to comment Share on other sites More sharing options...
Mike Medved Posted January 20, 2017 Report Share Posted January 20, 2017 Well, the anti-virus applications *could* establish a central repository/whitelist of officially "sanctioned" and signed applications. The technology already exists, all there needs to be is coordination between all these companies. Or even willingness to do so. Quote Link to comment Share on other sites More sharing options...
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