Jerry Medved Posted February 20, 2014 Report Share Posted February 20, 2014 It has come to our attention that Microsoft Security Essentials & Windows Defender cause problems with MT. They basically cause drastic slowdowns from the first moment MT is started. Not tied to network communication, etc... Just extreme slowdown. For example, startup time for MT goes from 30 to 40 seconds to 5 minutes If you are using Microsoft Security Essentials, Windows Defender, or another antivirus or security program that is causing slowdown for MT, you will want to exclude MT from the scans. At least with MSE, it does fix the problem. If using Windows Defender, refer to the following link:https://www.medvedtrader.com/www/frontend/blog/Windows-Defender-Exclusions-CU For Microsoft Security Essentials: Open Microsoft Security Essentials Click on the SETTINGS tab. Click on "Excluded processes" Either just enter "C:\Program Files\Medved Trader\MT.EXE" in the Process names: field or click on the BROWSE button on the right side of that field and navigate to the same path. You also have to exclude the folders used by MT Click on "Excluded files and locations" Add the following folders to be excluded (NOTE: these are for Windows 7 and up. Older OS may have different locations. Email us for help)C:\ProgramData\2GK\Medved TraderC:\Users\<Your Windows Login Name>\AppData\Local\2GK\Medved TraderC:\Users\<Your Windows Login Name>\AppData\Roaming\2GK\Medved Trader I don't know if excluding a particular directory excludes sub-directories. If not, then would want to also add: C:\Users\<Your Windows Login Name>\AppData\Local\2GK\Medved Trader\Temp\Compile C:\Users\<Your Windows Login Name>\AppData\Local\2GK\Medved Trader\Temp\Update For help with Microsoft Security Essentials - excluding folders, please refer to this:http://answers.microsoft.com/en-us/protect/wiki/mse-protect_scanning/how-to-exclude-a-filefolder-from-microsoft/26f2810a-47fd-40d8-b35e-3740f00fce85 2 Quote Link to comment Share on other sites More sharing options...
Jan Posted March 2, 2014 Report Share Posted March 2, 2014 Thanks, Jerry! I've been trying to figure out WHAT the problem could be. Quote Link to comment Share on other sites More sharing options...
kjackson Posted February 20, 2016 Report Share Posted February 20, 2016 Any ideas why this is? It's a bit disconcerting that Windows Security Essentials would have this problem. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 20, 2016 Author Report Share Posted February 20, 2016 They seem to hook into the C# runtime environment and monitor every line of code that executes. That adds huge overhead. For your everyday programs that just have a few windows and in general don't use much CPU, that is not a problem. However, when doing a lot of computations and in general heavily using the CPU, that becomes a huge problem. MT does a performance check at the start. Normally, it takes 15 to 25 milliseconds on most computers. When Microsoft stuff is causing problems, the same check will take 1400 milliseconds. Needless to say it makes the program run extremely sluggishly. Not all security software cause the problems. Microsoft stuff and sometimes BitDefender just seem to be the most common culprits. Quote Link to comment Share on other sites More sharing options...
AJ7 Posted December 14, 2016 Report Share Posted December 14, 2016 how can i disable performance log monitoring by medved? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted December 14, 2016 Author Report Share Posted December 14, 2016 if you don't want me to email you about those issues, email support@medvedtrader.com and indicate which email you login to MT with, and I will flag it to not bother you Quote Link to comment Share on other sites More sharing options...
max_p Posted August 2, 2018 Report Share Posted August 2, 2018 Thank you, I've done all this to defender long ago yet still got the warning message about it today and a 5 minute start up. any ideas why? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted August 2, 2018 Author Report Share Posted August 2, 2018 Windows Updates sometimes can clear out the exclusions. Please re-check. If still happening, email us and indicate which security software you are using Quote Link to comment Share on other sites More sharing options...
WallyW Posted July 7, 2022 Report Share Posted July 7, 2022 (edited) Jerry, I am using Windows Defender and Windows 11 Home but it is reporting a virus when I start Medved Trader. And MT goes to the setup window when I start it. After that MT won't load my Layouts. It just says it was unable to load them. The first virus that was Sabsik TE.A!ml couldn't be removed without a reboot cleaning. Then when I started MT I got the virus Wacatac.B!ml plus the first one. I'm afraid to make an exemption for MT if these viruses keep popping up. They seem to be in dll files in an userAPP/temp/........dll file in my user folder. Edited July 7, 2022 by WallyW Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted July 7, 2022 Author Report Share Posted July 7, 2022 there are no viruses in MT. MT does dynamically compile stuff so that might be what is triggering stuff, but that would definitely be false positive Quote Link to comment Share on other sites More sharing options...
WallyW Posted July 7, 2022 Report Share Posted July 7, 2022 Which anti-virus do you suggest other than MS Defender? I find that most AV software slows my computer significantly. Quote Link to comment Share on other sites More sharing options...
WallyW Posted July 7, 2022 Report Share Posted July 7, 2022 UPDATE: I switched MS Defender to BitDefender and it seems to play fine with MT and is not reporting any viruses. But I am having to rebuild my charts and quote list as something happened to my Layouts and my backup is too old. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted July 7, 2022 Author Report Share Posted July 7, 2022 did you have the automatic backup turned off? Quote Link to comment Share on other sites More sharing options...
WallyW Posted July 7, 2022 Report Share Posted July 7, 2022 (edited) Apparently. There are no files in the MT backup folder even though I see it saying it is backing up every time I close it. UPDATE: Thought I should check the import/restore one more time and I found a backup from yesterday that had everything. So, I'm back in business. Thanks, Jerry. Edited July 7, 2022 by WallyW Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted July 7, 2022 Author Report Share Posted July 7, 2022 Send me the logs Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
LogicalSpock2 Posted April 28, 2023 Report Share Posted April 28, 2023 Jerry, the "Windows Defender Exclusions - Windows 10 Creators Update" link in your original post contains no instructions for me, only MT promotional info. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 28, 2023 Author Report Share Posted April 28, 2023 Https://Medvedtrader.com/wd Check this 1 Quote Link to comment Share on other sites More sharing options...
MOVERSDEALS Posted April 30, 2023 Report Share Posted April 30, 2023 Can medved still export data to amibroker through QT or MV plugin????? Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted April 30, 2023 Author Report Share Posted April 30, 2023 Yes, MT has the same http API as QT did and supports the ami broker plugin Quote Link to comment Share on other sites More sharing options...
Dug Posted May 5, 2023 Report Share Posted May 5, 2023 Good day Jerry Medved, I too am having am having trouble with Windows Defender and the link supplied to fix the problem gives an endless "Timeout can't connect". A "Catch-22" that requires your expertise. Doug S Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 5, 2023 Author Report Share Posted May 5, 2023 what link are you having a problem with? I just checked and this works:https://Medvedtrader.com/wd Quote Link to comment Share on other sites More sharing options...
Dug Posted May 5, 2023 Report Share Posted May 5, 2023 Still get a "Timeout" message. I get the same message using Firefox, Edge and on my phone. I had a Microsoft Update last night and suspect that is the cause. Could you email instructions on how to allow MT to overcome Windows Defender? Doug Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 5, 2023 Author Report Share Posted May 5, 2023 I can email you the instructions but if you are failing to access the URL, you have far worse problems that need to be resolved first. Quote Link to comment Share on other sites More sharing options...
Dug Posted May 5, 2023 Report Share Posted May 5, 2023 Hey Jerry, Thanks for emailing the instructions for Windows Security exclusions. I followed them but noticed I didn't have an option for "Windows Security Defender" just "Windows Security". Unfortunately, am still having no luck getting MT live quotes. Don't know if it means anything, but I'm using Win 10 and am using MT Version 1.1.9023.102. Would updating to the latest version of MT help and if it would I do I update? Doug Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted May 5, 2023 Author Report Share Posted May 5, 2023 Windows security is the same thing. You are assuming the issue is Windows defender. It can be something else entirely. I will follow up with you via email Quote Link to comment Share on other sites More sharing options...
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