tommyjames Posted February 18, 2022 Report Share Posted February 18, 2022 After updating to the latest beta this morning crosshairs will not automatically disappear like usual. You have to put the cursor over every chart to make the crosshairs disappear. Thanks Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 18, 2022 Report Share Posted February 18, 2022 not quite following you. when did the crosshair disappear previously? Crosshair set to be always on? synced? Quote Link to comment Share on other sites More sharing options...
tommyjames Posted February 18, 2022 Author Report Share Posted February 18, 2022 They are synced but Not always on. If you hold down shift you see crosshairs on all charts. When I leave go of shift they used to turn off automatically. Now they seem to be stuck on and I have to move the cursor over each chart to get the crosshairs to turn off. Also if I change to a new symbol some of the charts have the crosshairs on automatically without me holding down shift and as soon as I put the cursor over the chart it disappears. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 18, 2022 Report Share Posted February 18, 2022 I think I see. checking Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 18, 2022 Report Share Posted February 18, 2022 here is what I see... 3 charts. crosshairs synced. Crosshair NOT set to always show. I hold down shift and crosshair shows on all 3 charts I let go of shift, and crosshair disappears on the chart I am on, but stays on the others until I move the mouse outside of current chart. Then crosshair goes away on all the others. However, I see the same in previous versions - not new. Are you seeing something different than what I described? What version were you using previously that did not have this behavior? Quote Link to comment Share on other sites More sharing options...
tommyjames Posted February 18, 2022 Author Report Share Posted February 18, 2022 I am seeing something different, as I described it above. This has never behaved this way before today. Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 20, 2022 Report Share Posted February 20, 2022 fixed. will be in next update. Emailed you (to email address you used here) Quote Link to comment Share on other sites More sharing options...
tommyjames Posted February 22, 2022 Author Report Share Posted February 22, 2022 This is still happening after the update you sent. Thanks Quote Link to comment Share on other sites More sharing options...
Mike Medved Posted February 22, 2022 Report Share Posted February 22, 2022 Tommy - please list the exact steps (and settings) that you use when you see a problem with the tracing. Quote Link to comment Share on other sites More sharing options...
tommyjames Posted February 22, 2022 Author Report Share Posted February 22, 2022 (edited) If I hit shift for any reason when on a chart the crosshairs come up. I constantly hit shift to draw horizontal lines. When I leave go of the shift key the crosshairs stay activated on all of my charts except the one I was drawing on. Then if I move the mouse over a chart where the crosshairs are stuck on they then disappear. Then if I change symbols the crosshairs are stuck on again on random charts. The problem with it is when the crosshairs get stuck on I can't see the bar that the crosshairs are on top of, it is usually the current bar that is forming. All of the charts that I have open are on the same symbol link group and trace link group. Edited February 22, 2022 by tommyjames Quote Link to comment Share on other sites More sharing options...
Jerry Medved Posted February 22, 2022 Report Share Posted February 22, 2022 I need to get the log file to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add this Post’s URL in the comment. Quote Link to comment Share on other sites More sharing options...
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