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Medved Trader Forums

Alert Didn't Trigger


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43 minutes ago, Jerry Medved said:

the alert was triggered at 1:34:16 PM (Eastern). Showed notification, played sound. Cleared at 1:36:15 

NOTE: you can see that in the alert log too

That was after I started this thread and after the price dropped below $7.50 which I already said it did in my second post above. The issue is that it did not trigger AT $7.50 but it did trigger at 1:34:16 when the price dropped below $7.50



Edited by ydfah
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Hmm, I need to get the quote data file to see what the problem is. Please do the following:

 go to FILE / Export/Backup menu (from Dashboard or Portfolio)
Select “To share with others” export file protection option on top right
Leave the checkboxes already checked, and also check LOG FILE and QUOTE DATA boxes.

Export (note the location of the file – it is shown in center of the right side of that screen)

The file will be too large to email. Please send it to us using https://wetransfer.com/

Or one of the other cloud storage sites (dropbox, google drive, etc)

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