ex_hacker202

Jerry, added some new ETFs on a watchlist and having the same problem, Ally isn't giving shrs out for them - ARKQ, MINT, QYLD, TQQQ, and YYY - logged in to my Ally account and their quotes page shows the correct shrs out for them - TDA shows MC but not shrs out - can you get these addressed like last time? TIA

Thanks Jerry.

Having problems with some news sources lately (maybe?) - Ally, Benzinga, DJCNEWS - like the headline from within MT below 02/01/21 6:10:00 AM --Analyst Actions: SVB Leerink Adjusts Price Target on Amarin to $16 From $12, Maintains Outperform Rating Ally Invest News AMRN 02/01/21 11:39:39 AM TRADEKING::M2347774 The file it opens on a web page only shows: 11:10 AM EST, 02/01/2021 (MT Newswires) -- (MT Newswires covers equity, commodity and economic research from major banks and research firms in North America, Asia and Europe. Research providers may contact us here: https://www.mtnewswires.com/contact-us) Price: 7.65, Change: +0.15, Percent Change: +2.00 No text about the headline - is the headline the actual news in cases like this? As in on stock message boards like Investor Village, some people will write a post with the subject line "Stock XYZ now in overbought territory EOM", where EOM means "there's no text in the post, the subject line is all I wrote"? I didn't use to get many like this, but now nearly all from those sources are like that - only Yahoo sourced news actually contains text in the article, like "Y! Motley Fool", and "Y! Barron's". I may just want to disable those headline only news sources, but I don't know where Benzinga and DJCNEWS comes from - Ally or TDA?

Streaming news from TDA a problem again - when I fired up MT this morning got a warning "TDA streaming news not available, contact them and subscribe for news" - after talking to their tech rep, problem is that they no longer have or require a subscription for streaming news (only L2), said if I can get real time quotes I should be getting TDA news. I think Benzinga news is from TDA - just checked, yes, when I click on a Benzinga news link a browser tab opens titled "AMTD: Benzinga", URL is "file:///C:/Users/My Name/AppData/Local/2GK/Medved Trader/Temp" - so it looks like I'm getting TDA news but MT isn't aware of it, at least when you start it up.

Log on the way, check your email.

I understand that Yahoo news is only be request now, but as I mentioned I'm not seeing a yellow "there's new news" lightbulb next to any symbol - I have no way of knowing if TDA or Ally or CNBC has news waiting for me, and checking my portfolio I do see news today that came from either TDA or Ally plus CNBC news. This is a separate issue from no longer auto-polling Yahoo news. As an aside, what suddenly caused Yahoo news to be too much of a burden for MT to handle after all these years?

Since the last update I'm not seeing any yellow light bulbs for news next to any of the symbols in my portfolios or watch lists - are you saying MT will no longer download Yahoo news automatically, or did this switch apply to all news sources? For a few symbols I see an outline of a lightbulb, clicking on that symbol for news opens the news panel, but it takes a couple seconds to populate - I have to manually check every symbol for new news, this is not good - some symbols even have news but no lightbulb symbol at all, meaning I have to scroll through every symbol (about 60!) to see if there's news. This has to be fixed - the news function is crucial to watch lists. I'm currently getting news from TDA, Ally, and Yahoo sources.

Thanks - I assume "them" is Ally? I just tried to enter an order for the same stock on their website, won't take it - there's a foreign transaction fee associated with the stock, and some brokers won't let you buy it at all, wonder if Ally is one of them? When I earlier wrote the AH trade was entered, that was just in the MT trade log - when I checked transactions on the Ally site it showed 3 rejections and 1 pending, meaning they didn't actually accept the AH trade.

Don't know if this has anything to do with Ally not supporting MT as of today - got this message when I tried to trade from the L2 window. But then order went through in AH - huh? Temporary glitch? Day limit orders aren't supposed to get accepted in AH AFAIK, the day ends at 4:00.

Thanks for the help Jerry.

Sorry, didn't look in the General Support forum, only here in the bug forum. Like others, I had to do the update/restart process twice (read that on the other forum) before MT would take my login - but then I got a weird popup I've never seen before: MT - TD Ameritrade account not enabled for news TD Ameritrade: Your TO Ameritrade account is not enabled for Streaming News. To enable, please call TD Ameritrade at 866- 839-1100 and ask to enable the Streaming News Subscription The technical representative on the phone will be able to enable this in TD Ameritrade internal system. Have you ever seen that before? I don't know what news comes from TDA to start with - sources are usually: Source DJCNEWS Yahoo BENZINGA Ally Invest News But after the update I see some new sources: Y! Motley Fool Y! Investor's Business Daily Y! Barrons.com Not sure I've ever actually seen TDA listed as a source - I'll call and ask for access but don't know if they actually will send streaming news to MT.

Same issue I've had in the pass, albeit with a slight twist - TDA is refusing to recognize my login attempt, and it's rejecting it in about 1 second - almost too fast, like MT isn't sending it. Not a connection problem from my end, I got that issue fixed last week.

Thanks Jerry - everything working fine today, getting data from both TDA and Ally.

Yes, did the hosts file - I'm having a really bizarre DNS issue, that might be the cause - I can browse the internet but WindowsMail can't find the Comcast POP3 server so it freezes up too, also can't use an Excel macro that downloads stock quotes into my spreadsheets from Yahoo. This is just really bizarre - I've tried changing DNS servers, rebooted the modem, but nothing, and I mean nothing, is changing, all three apps are broken. I've been working on this ALL DAY and I'm about ready to lose my mind! Will send you the log.

No joy. And when I try to check my Ally credentials there's no password shown, if I click on "verify account" a popup window opens but then MT completely freezes.

Tried restarting MT and now it's stuck at "logging in" - program won't load at all now. Edit: It did finally start running but I still can't get data from Ally or TDA.

Well, I can't log into TDA *or* Ally Invest today - and MT keep asking me to confirm my TDA login info but nothing is happening. I don't understand why I can't even get Ally data?

Just noticed this on the TDA login page: Coming soon: an improved way to log in to this website You'll have to confirm your identity via text message or security question to log in. This is almost exactly the problem that has caused MT to lose access to TDA streaming data in the past, that repeated login request - I sure hope this doesn't screw up MT!

Any clue why the internet connection app I'm using would report MT (and lots of other services) are using IPv6? And I'm 99% positive that when network diagnostics shows IPv6 is down I lose the TDA data stream - this is really weird. Another monitoring app tracking dropped connections shows TDA went down 7 times in the last 12 hrs: Destination Address Destination Host Name Failed Count 198.200.171.143 streamer-bin-tx.tdameritrade.com 7

Jerry, having some major problems accessing a website I use every day, been trying to troubleshoot for several weeks with no joy - I've also noticed that when I temporarily lose IPv6 connectivity I get the MT "TDA data source not available" (or whatever it says) warning popup, and the data stream is indeed lost. Some of the troubleshooting tips I've found were to disable IPv6 on my ethernet adapter since hardly any ISPs or networks can actually use it, but I installed an app that shows all of my PC's open ports and protocols used, and sure enough, it's showing MT is using IPv6 for two connections: Process Name Protocol Remote Port Remote Port Name MT.exe TCP IPv6 80 http MT.exe TCP IPv6 443 https I assume this means I cannot disable IPv6 or MT will stop working?

This is odd - right after I exported the log I got that #$*%& TDA login popup message, which I thought had been fixed - answered the secret question now everything is working again using TDA feed. Have no idea what prompted MT or TDA to force me to "trust this device" again. I can still email you the log if you want to see it.

Sorry I didn't get back to you earlier, had an appt. - i restarted MT and TDA feed is still down.

Started up MT this morning and got the TDA data feed failure message, and 3 hours later it's still not available - I'm actively trading a COVID-19 stock right now and without L2 and raw data and sales data I'm crippled - pretty sure it's a problem on TDA's side, usually is, but could you look into it Jerry? TIA!

So far so good - once it accepted the TDA login successfully it stayed connected.

Thanks Jerry.