ex_hacker202

Jerry, I was having the same problem all morning (no MT updates) - just tried switching data source to TDA at 11:50 am EDT, no login problem this time. Ignore the other thread where I brought this up this morning - still odd that Ally was giving MT very wrong 52 wk highs for so many symbols.

Jerry, same thing is happening to me today - kept answering the security question, clicking "trust this device", 5 minutes later it popped back up - even after I had switched all open windows to using Ally as the source. Hasn't happened for the last ten minutes, but if I switch a window back to TDA the stupid login box reappears, quotes stop for that window, and it won't recognize any of the 3 TDA logins I have. This isn't a nit - Ally doesn't provide L2, only TDA does, so I can't trade within MT right now. Ally is giving me wrong 52 week high data too - circled a few in red in the attachment, but every symbol with two green boxes drawn by MT shows the error.

Tin Hat stuff? Did you even read the thread? Jerry responded above that they were sending L2 data with incorrect time stamps - it was fixed, now it's wrong again, same error. Suggest you read before you post.

Ok, thanks - appreciate you looking into this.

Is it worth my time calling TDA to alert them to this? I can't check to see if the problem exists on their own platforms, web version of StinkorSwim doesn't give L2, the main website shows L2 but has no timestamps, and I'm not going to install that bloatware SoS desktop version, it infiltrates places on your computer like you wouldn't believe.

Been watching a specific stock for days, MRNA, and just noticed that the time L2 is displaying from TDA is off by an hour, for instance right now it shows bid/ask for 12:28 EDT when it's actually 13:28 - I don't think I've seen this before - a new bug or a TDA problem?

I think the update may have fixed the TDA issue - noticed something new prior to updating that caused the TDA security login problem today (I was premature saying "hey, no problem anymore!) - MT opened fine this morning, it was only when I tried to open L2 for a stock this afternoon that the TDA stuff occurred, whereas last week it was doing it right after starting MT up. Weirdness all around. Will send the log if it happens again, thanks for the help.

Jerry, you're not going to believe this.....I shut down MT, restarted, and no TDA security screen for the first time in 2 weeks! I haven't updated to the latest version yet, the one that just came out last week. I assume you don't want the log file unless I get that TDA login problem?

Restoring settings between startups meaning what, exactly? I have MT set up to open up exactly the way it was closed, which used to mean auto-login to TDA and Ally. There's actually something identical going on with the Ally website - I sometimes have to use a Chrome-based browser to access it because they occasionally run these annoying redirect script promos that my version of Firefox can't handle, leaving me stuck in limbo until I log on and say "no thanks" using the Chrome browser, - but every time I try to log in it's doing the same thing TDA is doing from within MT - this does not happen if I go to Ally using my old version of Firefox after I decline the promo offer in the other browser. I only have an emergency use cell phone so I can't get a security code texted to me, so every time they run one of those stupid promos I need to reverify the Chrome browser by calling Ally and having them give me a security code over the phone - REALLY annoying! A clue to what's going on may be one last piece of info - I hate IE, but I can log into Ally on IE without getting this security verification screen - again, I suspect it may be some cookie- type issue, although the Chrome settings are wide open for cookies. Note that even the script Ally uses on their security screen if broken - clicking on "Send Security Code" gives me an error msg, doesn't ask me where I want it sent despite the fact that I have two email addresses set up within Ally for Security Code Delivery Options.

I was going to start a new topic about this new TDA issue but found this thread - every time I start MT TDA makes me answer a security question and ticking the "trust this device" does nothing - in browsers usually you only have to do that once and a cookie gets set, but for some reason the MT ==> IE ==> TDA connection doesn't "remember" that you've already verified the device. Is this an MT issue or a TDA issue? Of note, I have not had to answer a security question to access my TDA account using Firefox. Is there maybe a security setting in IE I need to modify, perhaps allowing 3rd party cookies be kept permanently or something similar?

Thanks Jerry - sort of maddening when it appears Ally has news I want to read but can't.

The stock news function is showing more and more articles coming from Ally Invest, but clicking on the links brings up a page in my browser that says "Story details not available" - actually have to log into your Ally account and search for the new for that symbol - can't even log into Ally right now, but that's a different problem. There's no way to open the news link in a different browser than your default either, no URL is supplied - is this fixable?

Ah, I did it wrong - not backfill or historical backfill, need to change the data feed to Ally - I use TDA as default because those are my main accounts, will stay switched to Ally from now on - thanks. Still have a problem with 3 symbols - all CEFs but PCI and LDP now show shrs out (anther Pimco CEF PDI is ok), and AMRN again shows 150k shrs out, real number is ~358M. Ally shows the wrong number on it's website, but MT isn't even picking that up - Yahoo and TDA show the same number for AMRN on their websites, but not in MT: Ally - Shares Outstanding (MRQ) 330.9M TDA - Shares Outstanding 358.9M Yahoo - Shares Outstanding 5 358.91M Curious why you say TDA doesn't provide that data - on TDA and Ally you have to get a symbol quote then click on a tab "Fundamentals" to find shrs out - perhaps that's not how MT gets the data, meaning it's in a separate data stream?

TDA, Ally, Smartsource, and Yahoo are the ones I have access to.

I just noticed that shrs out (and therefor market cap) disappeared for multiple symbols, and hist. backfill using all four sources available to me does not resolve the problem - I know one of the stocks, AMRN, used to have bad shrs out data, MT showed 150k when there are 353M, but now multiple symbols are just blank. I understand that CEFs and ETFs have always had this issue, but regular stocks did not - what happened? Here are some of the symbols where shrs out no longer appear, and these are just ones I either own or have on a watchlist, I'll bet there are many others with the same problem: AMRN CSCO GLNG MTNB QRVO SRPT

The four symbols that won't load shrs out are AMZA, GLOP, PCI, and SMHB - in order, those are an ETF, a stock, a CEF, and an ETN. I know why mutual funds won't show shrs out, but those other four types of investments should report it.

A bit of confusion - I didn't mean the symbol CEF, I meant a Closed End Fund, actual symbol that won't load shrs out is PCI. Don't know what you mean by " are you using regular Ally Invest or MBT" - if you're asking how I'm fetching quotes in MT, it's Ally Invest at the moment (sometimes use TDA so I can trade from within MT).

Jerry, just noticed that problem myself, on a watchlist only a fraction of the symbols had shrs out listed - swapped to using Yahoo as data source, then Ally, and they all filled in except a few - one ETN, one ETF, one CEF, and one stock - I can understand possible issues with ETNs/ETFs as shrs out fluctuate, but I went to the Ally website, looked up quotes for the CEF and it shows shrs out, but MT can't see it for some reason. Not a huge issue, just weird that Yahoo and Ally show shrs out for all four if you go to their webpages but MT can't download the data.

Okay, I think I probably understand why you made the change, thanks for giving me an explanation.

Any technical reason why total volume isn't available anymore (broker data feeds?), or was it something that just had to go away for programming purposes? Visually, to me seeing total volume in the raw data stream was way easier to understand than looking at a real time intraday chart.

Jerry - don't know which update broke the raw time and sales data, but there is no longer a link to swap between block trade volume and total daily volume - this is a very important part of MT for me when looking at what's going on for a specific stock when news comes out, like one of my stocks today, which went up +10% then crashed back to where it started - I can't discern when the volume changed, or if it did, when the takedown started. See screen caps below - they show what I see compared to what the Help section says:

Ah, you're right - I do have the taskbar manager set to group similar tabs to save space - was forced to do that because Win10 won't let me change the fix the size of the taskbar tabs like Vista did, when too many tabs are open it automatically shrinks the icons to tiny ones I can't read instead of going to multiple rows like Vista allowed you to do. Anyway, just discovered a fix for the group tabs issue - if I right click on the MT tab I see three things - pin to taskbar, close all windows, and the 3rd is just the MT icon - clicking on that opens all windows like the old Vista "restore all windows" command did. For those unhappy with default Win10 taskbar options/behavior, the app I use is "7+ Taskbar Tweaker" - pretty cool piece of software (if you don't forget how you set it up, duh!). BTW, I posted several times here over the last few weeks about "Previous Volume" not filling in anymore - they were in some old threads, so you probably didn't see them - doesn't matter which data source I choose for real time or historical backfill, nothing gives me previous day's volume - I know this worked sometime back, perhaps before a new version of MT came out - any ideas what's causing this issue?

Jerry, finally moved over to a Win10 machine, Vista PC died on Sunday - and in Win10 MT runs very differently - when you left click on the MT tab in the TaskBar there is no option to "Bring to Front" - what I see is the four different portfolios I have open, and clicking on one only brings that window to the front - is this behavior caused by Win10? I use a taskbar manager app, same one I used on the Vista PC, and this problem didn't exist on that PC.

I noticed last week that for an ETF on my watchlist (created as a portfolio), AMZA, MT was displaying an incorrect dividend of $2.60/yr, 29% yield - I know the real div is 52 cents/Q, and it's been that amount since inception, which is $2.08/yr 24% yield. Today I noticed the CEF DMO on the watchlist is also displaying incorrect data - shows div is $0.66/yr, 2.57% yield, while in reality current div amount is $0.225/mo, $2.7/yr, 10.3% yield. For DMO, over the last 3 months they declared a special div of 50 cents for Dec, and changed regular div from $0.235 to $0.225, so I can understand some data sources giving weird or bad data, but it should be the other way - too high because of the special div, not too low. Using Yahoo as data source gives correct yield for AMZA, but doesn't show div amount, and Yahoo does not return CEF divs or yield - so TDA is currently the problem, but when I go online to my IRA account at TDA and pull up those symbols, the correct divs and yields are displayed, which is weird - why is the data MT is getting from TDA wrong? On my Win10 box, using Ally Invest as the data source, the divs and yields are correct. Also, something appears to have been broken by the last update - previous volume no longer shows up regardless of what data source I choose on either PC - what happened to that data - did it depend solely on Yahoo, and is now broken for good because Ally and TDA don't report that data?

Similar problem - now that Yahoo has cut off downloading historical data (at least into Excel), I'm no longer seeing previous day's volume in MT - actually, I think this may actually be a new issue? I'm getting Volume and Avg. Volume (a problem I had last year, solved in this thread above), but not Previous Volume, doesn't matter which source I choose. TDA doesn't appear to provide prev. vol. - does Ally Invest give that data? Actually, something odd just happened - I switched the data source to Yahoo as shown above, backfilled all, and indeed, new numbers popped up in the avg. vol. column, but still nothing in prev. vol - any idea why?