Jerry Medved

replied to your email. sorry for the delay

CFDs are not supported at this time

thanks for the report. Fixed it (emailed you)

ok I am totally confused. You said from boot starting... then you say starting from desktop. Which is it. What exactly are the different ways you are starting MT? and where exactly are you seeing anything about it being linked to Explorer?

Not sure how exactly you are starting stuff, but MT should definitely not be started as a subset of explorer.

don't know what you mean. what is a sub-process of explorer?

ah, that one we already talked about. If you reboot your computer, does it happen afterward?

not happening here. Define "Crashes". If it gets some error, send it to us

Hi, Medved Trader will not work on XP. It needs to have Vista SP 2 at the very least, though the recommended setup is Windows 10 or Windows 7. 64 bit is strongly recommended as well, though will work on 32 bit.

should now be fixed (will update one more time)

Are you still getting it right now or do you mean you got faulted at the time? If still getting it, then please send me the log file: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add the Post URL in the comment

ah, just close and re-open the portfolio after adding the colunm

Seems that at some point somewhere we messed something up. Will fix

there seem to have been an issue with TD Ameritrade servers this morning. I believe it has been resolved now. If you get that, you can either right click and select to "Force re-login", or on the portfolio window, just hit the stop/start button

MT already has the tick column that is an up/down arrow. Just add the column TICK to the view

Z Quotes - you probably didn't subscribe to the realtime quotes for your MBT account. Restrictions - you need to use the MBT account in one of the trading windows such as the trade ticket or account view. After that, restart MT

that has already been fixed.

For MB you would need to be using it in one of the trading windows, such as the trade ticket or account view. Also, I assume it is a funded account with at least $500 balance?

I have not looked at RTVolume yet. Will make a note to do it during market hours (will be at least 2 weeks though). However, based on the description, it seems that at best, it would make the quotes more accurate. It would not however do anything for volume issue with the backfill data.

trust me when I say that is not a working solution. We have to get quote data, not 5 min bar, their real-time data is definitely accurate and matches everything we see from other sources. MT has to have cumulative volume on each row. Whether it comes that way or we calculate it, it must be there. IB's backfill doesn't return it so it is computed by just adding up all the preceding bars that they do return and since that total is not accurate in some situations, that is where the problem occurs. If MT was an app written specifically for IB and only IB, we could do the various kludges to "correct" the data. It is not though, and that solution is simply not feasible.

As far as cumulative data, there is no need for IB API. There is for MT. If you have a way to get accurate cumulative volume data from IB backfill, we are all ears.

You have Backfill set to IB, but all your quotes are from Questrade. Create a separate portfolio for the futures symbols. Set it to get quotes from IB. Just open it in a separate window. You can minimize it if you want. That way the quotes for the futures will always be from IB.

Which source? Which symbols?

I need to get the log file to see what the problem is. Please do the following: Go to FILE / HELP => Send Log/Settings to support menu (from Dashboard or Portfolio) And add the Post URL in the comment

emailed you